Home care agency

Somerset Care Community Services (Wiltshire)

Home care agency in Melksham, Wiltshire

Somerset Care

Somerset Care Community Services (Wiltshire)

Home care agency in Melksham, Wiltshire

Operated by Somerset Care

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressB4 Ashville Centre, Commerce Way, Melksham, SN12 6ZE

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About

Somerset Care Community Services (Wiltshire) is a home care agency that provides care and support in people's own homes. It operates under the Somerset Care name and has its office in Melksham, Wiltshire. The agency helps people stay independent at home, with support planned around each person's needs, and it offers specialist dementia support alongside care for people with physical or learning disabilities.

The agency supports older people, younger adults, people living with dementia, and people with physical disabilities, learning disabilities, sensory impairment, mental health needs, substance misuse or eating disorders. The Care Quality Commission rates it Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2022.

What inspectors found

CQC: Good

Report published 26 October 2022 · Last inspected 27 September 2022

Inspectors found that people received their medicines as prescribed and had detailed, individual care plans that were reviewed when their needs changed. Staff were trained, supervised and supported, and the report describes good teamwork and effective oversight of the service.

Strengths noted
  • Medicines were given as prescribed, and an electronic record gave office staff an overview of administration.
  • Care plans were detailed and tailored, with guidance on each person's preferences and life history.
  • Risks were identified and managed, and plans were updated when people's needs changed.
  • Staff were recruited safely, trained, and received regular supervision and an annual appraisal.
Areas to improve
  • Some people who had 'as required' medicines did not have a protocol for them, and the inspectors made a recommendation about this.
  • Staffing levels were sometimes affected by short-notice sickness and other staffing challenges.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital11.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Somerset Care Community Services (Wiltshire) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Somerset Care Community Services (Wiltshire) is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 11.1 miles away. The local GP practice is GIFFORDS PRIMARY CARE CTR, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal United Hospitals, Bath · 11.1 mi
Nearest GP · CQC Good
GIFFORDS PRIMARY CARE CTR · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Somerset Care

Somerset Care Community Services (Wiltshire) is one of 23 services run by Somerset Care on AskBart. See how the group's services are rated and where it operates.

See all 23 Somerset Care listings →

Information last reviewed October 2026.

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