Home care agency
Solitaire Homecare Services Limited
Home care agency in Birmingham
Solitaire Homecare Services Limited
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Solitaire Homecare Services Limited is a home care agency based in Birmingham, West Midlands. It delivers care and support in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment, and substance misuse.
The Care Quality Commission inspected Solitaire Homecare Services Limited in 2023 and rated it as Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 9 June 2023 · Last inspected 12 January 2023
Inspectors found that people and relatives described staff as kind and friendly, and that people felt involved in decisions about their care. However, calls often did not take place at the agreed times and sometimes happened hours late, which affected how caring the service was judged to be. The report rates the service as requires improvement, with concerns about risk and medicines management, safeguarding, and the oversight of the service.
- People said they felt safe and did not raise concerns about how staff worked.
- Staff supported people to eat and drink and to access healthcare.
- People said they were involved in choices about their care and felt well supported.
- People who did raise concerns said these were addressed quickly.
- Many calls were not made at the agreed times and could be delayed by hours.
- Risks and medicines were not always managed effectively, and safeguarding processes were not clear enough to identify all concerns.
- Some people's needs were not fully assessed, and staff were not always given the training and guidance they needed, with weaknesses in governance and in learning from complaints.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Solitaire Homecare Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Solitaire Homecare Services Limited is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 4.1 miles away. The local GP practice is COTMORE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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