Heritage Healthcare
Silver Grace Homecare
Home care agency in Sutton
Operated by Heritage Healthcare
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Silver Grace Homecare is a home care agency based in Sutton, London, operating under the Heritage Healthcare name. It provides care and support in people's own homes and says it covers Epsom and Sutton. The agency was set up to improve standards in home care and says it has supported more than 200 clients over nearly 10 years. Its care is person-centred and tailored to each individual, with the client's needs at the centre of decisions, and it aims to help people stay independent and well. Dementia is its stated care focus, and it supports people from several client groups, including older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment. The Care Quality Commission rates the agency Good overall, with Good ratings across all five key questions.
What inspectors found
CQC: GoodReport published 3 January 2023 · Last inspected 9 December 2022
Inspectors describe Heritage Healthcare Epsom as a domiciliary care agency supporting around 40 people with personal care in their own homes. Care is described as safe, with risk assessments, safeguarding procedures, medicines support and infection control in place. Staff are said to be consistent, trained and to have built good relationships with the people they support, and people and their relatives take part in care reviews.
- Risks are assessed and managed, and safeguarding and infection control practices are followed
- A consistent staff team that people have built good relationships with
- People are treated with respect, and their privacy and dignity are maintained
- Support encourages independence and choice, and systems check the quality of care through regular spot checks
- The report says the new manager plans to bring back ways of gathering feedback from people, relatives and staff, and to involve them more in developing the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Silver Grace Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Silver Grace Homecare is backed by a local NHS health network. The nearest A&E is St Helier Hospital, 2.1 miles away. The local GP practice is CHEAM FAMILY PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Heritage Healthcare
Silver Grace Homecare is one of 27 services run by Heritage Healthcare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sutton
Information last reviewed October 2026.
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