
Livability
Shaftesbury Dolphin Court
Residential care home in Thorpe Bay, Southend-on-Sea
Operated by Livability
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About
Shaftesbury Dolphin Court is a 17-bed residential care home in Thorpe Bay, Southend-on-Sea, Essex, run by Livability. It provides care for older people and younger adults with a range of support needs, including dementia, physical disabilities, learning disabilities, sensory impairment and mental health conditions.
The home was rated Good by the Care Quality Commission in 2019 across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 31 October 2019 · Last inspected 1 October 2019
Inspectors found that people living at Dolphin Court, a care home for adults with learning disabilities, physical disabilities or acquired brain injury, enjoyed their lives there and had good control over their daily routines. Staff were described as kind, caring and respectful, and they built positive relationships with the people they supported. Care was person-centred, with people involved in planning their support and their rooms personalised to their tastes.
- Feedback from people and professionals was positive, and people were in control of their everyday lives.
- Staff were kind and caring, protected people's privacy and treated them with dignity.
- Medicines were managed safely, and only staff who had been trained and assessed as competent gave them out.
- Staff received regular training, supervision and observation of their practice, and the service learned from accidents and errors.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
354 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southend-on-Sea council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £903 |
| 2025 | £958 |
What Southend-on-Sea council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Shaftesbury Dolphin Court is backed by a local NHS health network. The nearest A&E is Southend Hospital, 2.8 miles away. The local GP practice is THE PRACTICE NORTHUMBERLAND AVENUE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Thorpe Bay
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Southend-on-sea Cio
Age Concern Southend-on-Sea provides a face-to-face friendship/befriending service, telephone befriending, transport for older people to medical appointments, clubs, shops etc., a handyman…
Hockley and Hawkwell Day Centre
From our own premises we provide a meeting place for the benefit of the people of Hockley and Hawkwell aged 55 or over. Freshly cooked lunches, light refreshments and afternoon entertainment are…
Age UK Sheppey
- day opportunities at 2 day centres in Sheerness and Leysdown, including transport, light breakfast, a freshly cooked lunch and activities - trips and outings, included escorted shopping every…
The C E D A R S (The Centre for the Employment of the Disabled and Retired in Rayleigh Society)
The society is known as c e d a r s (centre for employment of the disabled and retired of rochford society. it was originally hoped to find "piece work" to supplement the income of pensioners and…
Carers Choices
Carers Choices is a specialist charity supporting unpaid carers and the people they care for. We provide practical and emotional support through our advocacy, groups and services including respite…
Wyvern Community Transport
Wyvern Community Transport provides fully accessible transport to permanent residents of Rochford District and Castle Point Borough on an individual basis who are unable to access public transport.
More care homes near Thorpe Bay
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Thorpe Bay: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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