Home care agency
Seven Day Care Essex Ltd
Home care agency in Southend-on-Sea
Seven Day Care Essex Ltd
Home care agency in Southend-on-Sea
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Seven Day Care Essex Ltd is a home care agency based in Southend-on-Sea, Essex, that provides care and support in people's own homes, with a particular focus on dementia. Visits can be as short as 30 minutes a week or spread across the day, and live-in care is also offered for support around the clock. The agency supports older people, younger adults, people with physical disabilities, people with sensory impairments and people living with dementia. Listed areas of support include medication and nutrition management, household support, end of life and palliative care, and support for people with speech or visual impairments, multiple sclerosis, mental health needs or learning disabilities.
The Care Quality Commission rates Seven Day Care Essex Ltd as Requires Improvement overall. The same rating applies to its Safe, Effective, Caring, Responsive and Well-led key questions. The report was published in 2022.
What inspectors found
CQC: Requires improvementReport published 7 December 2022 · Last inspected 12 October 2022
SureCare Southend is a home care agency giving personal care, such as help with hygiene and eating, to 54 people in their own homes. Inspectors found that staff were recruited safely, understood how to protect people, and managed medicines well, with guidance in place for medicines given as needed. The report also raises serious concerns about timekeeping, oversight and communication, and rates the service as requires improvement.
- Staff were recruited safely, and the required checks were completed.
- Staff understood how to keep people safe, and risks to people were identified, assessed and kept under review.
- Medicines were handled safely, with protocols for medicines given when needed.
- People were supported to make their own decisions, with the least restrictive approach used in line with their best interests.
- Visits were often missed or late, staff did not always stay for the full scheduled time, and people were not always told about delays; inspectors did not think staffing and deployment ensured timely care.
- Systems for reviewing incidents and sharing lessons with staff were not robust, some people said staff did not wear protective equipment, and people did not feel their concerns were listened to and acted on.
- Leadership received mixed feedback, and the provider's governance did not give assurance that the service was well led or that regulatory requirements were being met.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Seven Day Care Essex Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Seven Day Care Essex Ltd is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1.3 miles away. The local GP practice is SOUTHEND MEDICAL CENTRE, 0 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southend-on-Sea
Information last reviewed October 2026.
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