Serenity Healthcare Services Limited
Home care agency in Bolton
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Serenity Healthcare Services Limited is a home care agency based in Bolton, Greater Manchester. It provides care and support in clients' own homes, with a particular focus on dementia. The agency works with older people, younger adults, and those with physical disabilities, mental health needs or learning disabilities.
Serenity Healthcare Services was rated Good by the Care Quality Commission in 2022. The inspection found the agency Good across Safe, Effective, Caring and Responsive, though management and leadership require improvement. The agency offers hourly visiting care, live-in support, night care, palliative care, personal care and social companionship.
What inspectors found
CQC: GoodReport published 11 March 2022 · Last inspected 16 February 2022
Inspectors describe Serenity Healthcare Services as a domiciliary care agency that restarted active care in September 2021 after a dormant period, with one person receiving personal care at the time of the visit. The one person supported spoke warmly about the organisation and its staff, describing kind and compassionate treatment. Staff were reported to be trained and to follow safe practices, and they receive regular supervision from the registered manager.
- The person receiving care described being treated with kindness and compassion by staff.
- Staff have completed safeguarding training and know how to keep people safe.
- Recruitment processes are in place to make sure suitable staff are employed.
- Staff follow safe infection control practices and have received a range of relevant training.
- Daily care records did not always accurately reflect the care that had been provided, so documentation needs to improve.
- The service had not yet put a proper auditing process in place, and inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Serenity Healthcare Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Serenity Healthcare Services Limited is backed by a local NHS health network. The nearest A&E is Royal Bolton Hospital, 2.8 miles away. The local GP practice is DR RIZWAN AND DR AWAN, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bolton
Information last reviewed October 2026.
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