Home care agency
Serenity Always Health Care
Home care agency in Wolverhampton
Clarriots Care
Serenity Always Health Care
Home care agency in Wolverhampton
Operated by Clarriots Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Serenity Always Health Care is a home care agency operated by Clarriots Care, based in Wolverhampton, West Midlands. It provides care and support in people's own homes, with a focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, sensory impairment, learning disabilities, substance misuse and eating disorders.
The Care Quality Commission inspected Serenity Always Health Care in 2022 and rated it Requires Improvement overall. It was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 13 December 2022 · Last inspected 8 November 2022
Inspectors found that people were supported by trained staff who knew them well, with care plans, risk assessments, medicines and infection control generally in order. Some calls were not always on time because staff had too little travel time between visits. Inspectors also said staff understanding of safeguarding and mental capacity could be stronger.
- Staff were trained, people said they felt safe with them, and care plans and risk assessments reflected each person's needs and preferences.
- People received their medicines as prescribed, and infection control guidance was followed.
- Staff were described positively for their caring and respectful approach, and people were supported with privacy, dignity, independence, eating and drinking, and end-of-life planning.
- People knew how to complain, and the provider responded promptly to concerns raised about the service.
- Some calls were not always on time because staff did not have enough travel time between visits.
- Staff understanding of safeguarding and mental capacity could be improved, and the report makes recommendations about safeguarding training.
- Quality checks had not identified the problems found with staff rotas and training.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Serenity Always Health Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Serenity Always Health Care is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 1.8 miles away. The local GP practice is THORNLEY STREET SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Clarriots Care
Serenity Always Health Care is one of 6 services run by Clarriots Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wolverhampton
Information last reviewed October 2026.
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