Serendipity Healthcare Ltd

Home care agency in Chesterfield, Derbyshire

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 5, Millennium Way, Chesterfield, S41 8ND

Do you run Serendipity Healthcare Ltd? Manage this listing free.

About

Serendipity Healthcare Ltd is a home care agency based in Chesterfield, Derbyshire, providing care and support in people's own homes. It has 17 years of caregiving experience and helps families and clients manage a range of needs and preferences so they can keep a comfortable, independent lifestyle. Care is available 24 hours a day, seven days a week, while the office is open 9am to 5pm, Monday to Friday. The agency focuses on dementia care and also supports older people, younger adults under 65 and people with sensory impairment.

Its support is tailored to each person's needs, with the aim of promoting comfort, dignity, safety and independence in daily life. The Care Quality Commission rates the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 20 October 2022 · Last inspected 6 September 2022

Inspectors found that people using this domiciliary care service felt safe, and that risks were assessed and reviewed, medicines were handled safely by trained staff, and care plans were kept up to date. Staff were described as knowing people well, treating them with dignity and supporting their independence, and people knew how to raise complaints. The service had received many compliments, and its quality checks covered all areas of the service.

Strengths noted
  • People and relatives felt safe with the care provided, and risks to daily life were assessed and monitored.
  • Medicines were managed safely and given by trained staff.
  • Care plans reflected people's preferences and were reviewed as needs changed.
  • Staff were praised for their knowledge of the people they support and for respecting privacy and dignity.
Areas to improve
  • A small number of people said staff sometimes arrived late for visits; the service knew about this and was working to improve punctuality.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

193 recorded crimes in the local area (July 2026)

Top categories:

Violent crime42%
Anti-social behaviour17%
Public order9%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Serendipity Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Serendipity Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Chesterfield Royal Hospital, 2.7 miles away. The local GP practice is WHITTINGTON MOOR SURGERY, 0.4 miles away.

Nearest hospital · A&E
Chesterfield Royal Hospital · 2.7 mi
Nearest GP
WHITTINGTON MOOR SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Serendipity Healthcare Ltd, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Serendipity Healthcare Ltd so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Serendipity Healthcare Ltd?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.