Home care agency

Sentimex Care

Home care agency in Derby

Sentimex Care

Home care agency in Derby

Operated by Sentimex Care

CQC GoodDementia
AddressOffice 1.1E, Litchurch Plaza, Litchurch Lane, Derby, DE24 8AA

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About

Sentimex Care is a home care agency based in Derby, Derbyshire, that helps people remain in their own homes. Its support covers everyday personal and domestic tasks, so clients can live as independently as possible. Services include personal care, household chores and companionship, arranged short or long term, from a 30-minute visit to 24-hour care. Live-in care is also available, with a dedicated carer living in the client's home and support planned around their needs, routines and preferences. The agency's care focus is dementia.

It supports people with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities and people with mental health needs. The Care Quality Commission rated it Good overall in its 2023 report, with Good ratings across the safe, effective, caring, responsive and well-led key questions.

What inspectors found

CQC: Good

Report published 27 June 2023 · Last inspected 12 June 2023

Inspectors found that staff were courteous and approachable, and that people, and their relatives where appropriate, took part in decisions about their care. Care was described as tailored to each person, with staff who understood individual preferences, communication needs and what mattered most to them. The report describes an atmosphere centred on the individual, in which people's feedback is sought and used to improve the service.

Strengths noted
  • Staff were courteous and approachable, and people and their relatives were involved in care decisions.
  • Care was tailored to each person, with staff aware of their preferences, communication needs and goals.
  • Risks, including those linked to medicines and infection, were identified and managed, and lessons were drawn from accidents and incidents.
  • Enough staff were available, and recruitment checks were in place to confirm staff were suitable for the role.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

12 recorded crimes in the local area (July 2026)

Top categories:

Public order25%
Violent crime25%
Vehicle crime17%
Burglary8%

Source: data.police.uk · within 1 mile

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sentimex Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sentimex Care is backed by a local NHS health network. The nearest A&E is Royal Derby Hospital, 2.2 miles away. The local GP practice is OSMASTON SURGERY, 0.3 miles away.

Nearest hospital · A&E
Royal Derby Hospital · 2.2 mi
Nearest GP
OSMASTON SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Sentimex Care

Sentimex Care is one of 2 services run by Sentimex Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Sentimex Care listings →

Information last reviewed October 2026.

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