Exemplar Health Care Limited
Scotia Heights
Care home in Stoke-on-trent
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About
Scotia Heights is a 60-bed care home in Stoke-on-Trent, West Midlands, run by Exemplar Health Care Limited. The home is rated Good by the Care Quality Commission, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led. The CQC report was published in 2022.
What inspectors found
CQC: GoodReport published 12 January 2022 · Last inspected 3 November 2021
Inspectors looked at a focused set of areas at this care home, which supports older people and younger adults, including those with mental health conditions or physical disabilities. They found enough staff to keep people safe and meet their needs, with recruitment of permanent staff under way to reduce reliance on agency workers. Medicines were handled safely, with new systems that had reduced the frequency of medicine errors, and infection control was largely followed.
- Safe recruitment checks were carried out on new staff
- Care plans were regularly reviewed to reflect people's changing needs
- Leadership and oversight of the home had improved since the previous inspection, with a governance framework identifying and addressing issues
- Staff knew how to report safeguarding concerns and were confident doing so
- Staffing relied on agency staff for a period, and permanent recruits had not yet started at the time of the inspection
- Staff use of personal protective equipment needed correcting after the inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected February 2026
What's nearby
- Near a main road
- Fire station about 650 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsPlentiful
- TakeawaysAmple
Local crime statistics
236 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Stoke-on-Trent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £659 |
| 2025 | £712 |
What Stoke-on-Trent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Scotia Heights is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.4 miles away. The local GP practice is TUNSTALL PRIMARY CARE CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Stoke-on-trent
Local clubs, charities and support groups that help older residents stay active and connected.
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Green Door
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Age Concern Stone and District
We are a small organisation offering a variety of services to older people in the north of Stafford Borough.
Moorlands Voluntary and Community Transport
We provide voluntary and community transport to those in need across the Staffordshire Moorlands. We use volunteer drivers who use their own cars to take people to primarily health related…
More care homes near Stoke-on-trent
Information last reviewed October 2026.
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