Home care agency

Sapphire Community Care Ltd

Home care agency in Ludlow, Shropshire

Sapphire Community Care Ltd

Home care agency in Ludlow, Shropshire

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressOffice 3 Flowfit, Ludlow Business Park, Coder Road, Ludlow, SY8 1XE

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About

Sapphire Community Care Ltd is a home care agency based in Ludlow, Shropshire, delivering care and support in people's own homes. It specialises in dementia care and supports older people, younger adults, and individuals with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders.

The agency was rated Good by the Care Quality Commission in 2022, with an Outstanding rating for Caring. It was also rated Good for being Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 9 November 2022 · Last inspected 13 October 2022

Inspectors found that this domiciliary care service, which supports older people, some living with dementia, and people with mental health needs, provides safe, personalised support. Staff were described as kind and caring, building trusting relationships with people and their families and respecting their choices. Staff morale was reported as good, and the registered manager and team were described as committed to providing good care.

Strengths noted
  • People said they felt safe with staff, who were trained in safeguarding and knew how to raise concerns.
  • Medicines were given when needed by staff who had been trained and assessed as competent.
  • Staff were described as exceptionally kind and caring, going beyond their role to make people feel valued and respected.
  • Staff said they felt well supported, and the service's quality monitoring systems were found to be effective in driving improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital21.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sapphire Community Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sapphire Community Care Ltd is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 21.4 miles away. The local GP practice is STATION DRIVE SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The County Hospital, Hereford · 21.4 mi
Nearest GP · CQC Good
STATION DRIVE SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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