Home care agency

Sams Medicare

Home care agency in Colchester, Essex

Sams Medicare

Home care agency in Colchester, Essex

CQC Requires improvement
AddressThe Colchester Centre, Hawkins Road, Colchester, CO2 8JX

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About

Sams Medicare is a home care agency based in Colchester, Essex, providing care and support in people's own homes. It supports older people aged 65 and over, as well as younger adults under 65.

Sams Medicare was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the agency's Safe, Effective and Well-led services required improvement, while its Caring and Responsive services were rated Good.

What inspectors found

CQC: Requires improvement

Report published 29 March 2023 · Last inspected 14 March 2023

Inspectors found that the one person receiving personal care, and their relative, spoke positively about the support. The small staff team was described as working closely together and knowing the person well. The service was rated as requiring improvement overall, mainly because of recruitment records, induction evidence and quality checks.

Strengths noted
  • The person receiving care and their relative spoke positively about the support provided.
  • The small staff team worked closely together and knew the person well.
  • Staff said they had enough personal protective equipment and had been trained in how to use it.
Areas to improve
  • Gaps were found in staff recruitment records, meaning safe recruitment processes were not consistently in place.
  • Inspectors were unable to confirm that staff had completed a robust induction.
  • Audits and quality assurance checks were in place but needed improvement so the service could keep improving and achieve positive outcomes.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sams Medicare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sams Medicare is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 2.1 miles away. The local GP practice is COLCHESTER MEDICAL PRACTICE, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Colchester Hospital · 2.1 mi
Nearest GP · CQC Good
COLCHESTER MEDICAL PRACTICE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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