Home care agency

Safehands Homecare

Home care agency in Scarborough, North Yorkshire

Safehands Homecare

Home care agency in Scarborough, North Yorkshire

CQC Good
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address37 St. Thomas Street, Scarborough, YO11 1DY

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About

Safehands Homecare is a home care agency based in Scarborough, North Yorkshire, providing care and support in people's own homes. The agency supports older people aged 65 and over, as well as younger adults under 65, enabling them to live independently in their own surroundings.

Safehands Homecare was rated Good by the Care Quality Commission in 2019, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 23 April 2019 · Last inspected 2 April 2019

Inspectors found that Safehands Homecare, a domiciliary agency supporting 26 older people in their own homes, provides person-centred care in which staff build trusting relationships and protect people's dignity, privacy and independence. Staff are recruited with appropriate checks, receive induction and annual training, and follow guidance on risk and health needs. The service was rated good, up from requires improvement at its previous inspection.

Strengths noted
  • Recruitment checks were improved, and medicines are given as prescribed and recorded properly.
  • People said they were supported to make their own choices, and staff worked in the least restrictive way possible.
  • People were protected from harm and abuse by staff who can recognise and report safeguarding concerns, and people said they received visits on time.
  • The registered manager was described as open and honest, and staff were supported to understand person-centred values; specialist training was arranged with local services.
Areas to improve
  • Some quality and safety audits were still being developed and strengthened.
  • Care plans were being updated to include more personalised information, which the registered manager described as ongoing work.
  • Not everyone had an end of life care plan, an area the provider has identified for improvement and is addressing through staff training.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Safehands Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Safehands Homecare is backed by a local NHS health network. The nearest A&E is Scarborough Hospital, 1.4 miles away. The local GP practice is CASTLE HEALTH CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Scarborough Hospital · 1.4 mi
Nearest GP · CQC Good
CASTLE HEALTH CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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