Safe Choice Care

Safe Choice Care

Home care agency in Deal, Kent

CQC Requires improvementDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address70 York Road, Walmer, Deal, CT14 7EE

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About

Safe Choice Care is a home care agency based in Deal, Kent, that provides care and support in people's own homes. It supports older people, adults under 65, people living with dementia and people with physical disabilities, and its stated care focus is dementia. The agency describes itself as a family-run business led by Helena and Tracy, a mother-in-law and daughter-in-law team. Each client receives a personalised care package, which begins with an assessment of their preferences, requirements and health goals. Services can include personal care, companionship, medication support and help with daily activities, and the package can be adjusted as needs change. The Care Quality Commission rates the agency Requires Improvement overall, with Good ratings for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led (report published 2022).

What inspectors found

CQC: Requires improvement

Report published 12 September 2022 · Last inspected 27 July 2022

Inspectors found that most people and their relatives gave favourable feedback about the care, and that staff felt valued and supported by the management team. Staff worked closely with health professionals such as community nurses and GPs, and people were supported to make their own choices. The report also found that the service needs to improve in several areas, including how staff are recruited and how risks are assessed.

Strengths noted
  • Most people and relatives gave favourable feedback about the quality of the service
  • Staff reported feeling valued and supported by the management team
  • Staff worked closely with health professionals and referred people when needed
  • People received their medicines as prescribed, and medicine errors were investigated with action taken
Areas to improve
  • Staff were not always recruited safely, and gaps in employment history were not explained
  • Risks to people's health, safety and welfare were not consistently assessed
  • Quality and safety checks were not consistently effective and missed shortfalls found at inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital11.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Safe Choice Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Safe Choice Care is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 11.2 miles away. The local GP practice is THE CEDARS SURGERY, 0.1 miles away.

Nearest hospital · A&E
Queen Elizabeth The Queen Mother Hospital · 11.2 mi
Nearest GP
THE CEDARS SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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