Home care agency

RT-Care Solution

Home care agency in Leicester

RT-Care Solution

Home care agency in Leicester

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address147 Narborough Road, Leicester, LE3 0PD

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About

RT-Care Solution is a home care agency based in Leicester, East Midlands. It delivers care and support to people in their own homes, with a particular focus on dementia care. The agency supports older people aged 65 and over, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The Care Quality Commission inspected RT-Care Solution in 2024 and rated it Requires Improvement overall. The key-question ratings were Requires Improvement for Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 14 March 2024 · Last inspected 10 January 2024

Main Office is a domiciliary care agency supporting five people in their own homes with personal care such as hygiene and eating. Inspectors described a committed staff team who go beyond what is expected, a consistent group of care workers that people value, and an open culture where the registered manager is approachable and acts on concerns. Safeguarding systems exist, though no incidents had been recorded to test them in practice, and consent processes are in place but capacity assessments for specific decisions had not been completed.

Strengths noted
  • Staff are described as highly committed and willing to go beyond what is expected to support people
  • People are happy with a consistent team of care workers
  • The registered manager is easily reachable, and people and staff trust that concerns will be acted on
  • Staff can recognise adult safeguarding concerns and the registered manager understands reporting duties
Areas to improve
  • Some people did not have all health-specific risk assessments in place
  • Some people did not always receive the medicines they were prescribed, and audits did not identify recording gaps in time
  • Oversight and quality audits did not identify risks effectively, so some improvements were missed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — RT-Care Solution will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

RT-Care Solution is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 0.7 miles away. The local GP practice is NARBOROUGH ROAD SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 0.7 mi
Nearest GP · CQC Good
NARBOROUGH ROAD SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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