Care home
Rock Cottage Care Services
Care home in Stoke-on-trent, Staffordshire
Rock Cottage Care Services
Care home in Stoke-on-trent, Staffordshire
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About
Rock Cottage Care Services is a care home in Stoke-on-Trent, Staffordshire, with 37 registered beds. The home provides care for older adults. It was rated Requires Improvement by the Care Quality Commission in 2024. The key-question ratings were: Safe — Requires Improvement; Effective — Requires Improvement; Caring — Good; Responsive — Good; and Well-led — Requires Improvement.
Families considering Rock Cottage Care Services may wish to discuss the 2024 CQC report in detail with the home before making a decision.
What inspectors found
CQC: Requires improvementReport published 8 January 2024 · Last inspected 15 November 2023
Inspectors found that people's risks were generally identified and managed, although assessments and records were not always clear. Infection control and medicines handling were judged safe, staffing was sufficient, and the atmosphere was described as upbeat and transparent, with people and staff involved in running the service. However, not all staff had completed the training their roles required, and management oversight and quality checks were not consistently effective enough to drive improvement.
- Infection prevention and control practices were found to be safe.
- Medicines were managed safely.
- There were enough staff, and people were supported to make choices and keep control of their lives in the least restrictive way.
- People and staff were involved in running the service, and the provider worked well in partnership with others.
- Risks were not always clearly assessed or recorded.
- Lessons were not always learned when things went wrong, and checks did not always lead to improvements in care.
- Not all staff had completed the training required for their roles, and the management structure and quality monitoring were not fully effective, leading to a breach relating to good governance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
236 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Staffordshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £898 |
| 2025 | £941 |
What Staffordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Rock Cottage Care Services is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 5.9 miles away. The local GP practice is BADDELEY GREEN SURGERY, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Stoke-on-trent
Local clubs, charities and support groups that help older residents stay active and connected.
North Staffordshire African Caribbean Association
Norsaca is dedicated to fostering well-being among children and adults of BAME communities, through activities centred around cohesion. We provide a safe space to encourage building friendships,…
Green Door
Green Door is for everyone and provides accessible activities encouraging the use of our local green spaces. Our aim is to help reduce loneliness and isolation in our communities. We offer…
Age Concern Stone and District
We are a small organisation offering a variety of services to older people in the north of Stafford Borough.
Moorlands Voluntary and Community Transport
We provide voluntary and community transport to those in need across the Staffordshire Moorlands. We use volunteer drivers who use their own cars to take people to primarily health related…
More care homes near Stoke-on-trent
Information last reviewed October 2026.
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