Rising Care Services Ltd

Home care agency in Leicester, Leicestershire

Operated by Rising Care Services

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressREGUS, Gateway House, 4 Penman Way, Grove Park, Enderby, Leicester, LE19 1SY

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About

Rising Care Services Ltd is a home care agency based in Leicester that provides care and support in people's own homes. It describes a broad range of non-medical services intended to help the people it supports stay at home, with dementia as its main focus. Its client groups include older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders.

The agency says it screens and recruits healthcare professionals, and that its board includes experienced physicians who advise its nursing staff. The Care Quality Commission rates it Requires Improvement overall, in a report published in 2022. It is rated Good for safe, effective and caring services, and Requires Improvement for responsive and well-led services.

What inspectors found

CQC: Requires improvement

Report published 31 August 2022 · Last inspected 27 July 2022

Inspectors found that care workers were kind and caring, and that their approach encouraged people to stay as independent as possible. People said the care they received was safe, with risks assessed and clear guidance for staff, and medicines, eating and drinking, and infection control were handled well. The report also says that quality monitoring and some service systems needed improvement, and that feedback from people and their families was mixed.

Strengths noted
  • Care workers were described as kind and caring, and their approach was seen as supporting people's independence.
  • People said they received safe care, and risks to their health and welfare were assessed with clear guidance for staff.
  • Staff received the training and support they needed, had their competence checked, and were recruited safely.
  • Medicines, nutrition and hydration were managed safely, and infection prevention and control measures were strong.
Areas to improve
  • Quality monitoring and some of the service's systems needed to improve.
  • Some policies and systems did not always reflect the aim of supporting people's choice and freedom in the least limiting way.
  • The report recommends improving how complaints are recorded and responded to.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Rising Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Rising Care Services Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 3 miles away. The local GP practice is KINGSWAY SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 3 mi
Nearest GP · CQC Good
KINGSWAY SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Rising Care Services

Rising Care Services Ltd is one of 2 services run by Rising Care Services on AskBart. See how the group's services are rated and where it operates.

See all 2 Rising Care Services listings →

Information last reviewed October 2026.

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