Right at Home

Right at Home - Mid Hampshire

Home care agency in Eastleigh, Hampshire

Operated by Right at Home

CQC OutstandingDementia
Address2nd Floor, 9 West Links, Tollgate, Chandler's Ford, Eastleigh, SO53 3TG

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About

Right at Home - Mid Hampshire is a home care agency that provides care and support in people's own homes. Its office is in Eastleigh, Hampshire, and it covers the surrounding area, including Winchester, Chandler's Ford, Bishopstoke, Horton Heath and Bishop's Waltham. Support can range from companionship and daily help to full live-in care, with each care plan built around the person's routines, goals and preferences. Carers can help with everyday personal care, such as getting ready in the morning, and can take people to activities like community groups.

The agency has a particular focus on dementia and also supports older people, younger adults, people with physical disabilities and people with sensory impairment. The Care Quality Commission rated it Outstanding overall in a report published in 2021. Its Caring and Responsive key questions were also rated Outstanding, and Safe, Effective and Well-led were rated Good.

What inspectors found

CQC: Outstanding

Report published 19 November 2021 · Last inspected 6 October 2021

Inspectors found that care workers were consistently kind and caring, building close, trusting relationships with the people they support and often going beyond what was expected. Staff were described as skilled at promoting choice, independence and person-centred outcomes, and the service was praised for its end of life care and links with the local community. Staff reported feeling supported by leaders, though some supervisions and spot checks had fallen behind the provider's own schedule.

Strengths noted
  • Staff showed strong kindness and compassion, and built trusting, lasting relationships with people despite pandemic pressures
  • Care was person-centred and helped people keep control, regain skills and stay as independent as possible
  • End of life care was described as holistic, empathetic and highly regarded by health professionals
  • Good continuity of care, with clear efforts to reduce isolation and keep people involved in their community
Areas to improve
  • Supervisions and spot checks for staff had fallen behind the frequency set in the provider's policy
  • Opportunities to learn from safety-related incidents were not always fully used
  • Inspectors recommended more in-depth mental health training for staff

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.2 miles
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Right at Home - Mid Hampshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Right at Home - Mid Hampshire is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 3.3 miles away. The local GP practice is PARK SURGERY, 1.2 miles away.

Nearest hospital · A&E
Southampton General Hospital · 3.3 mi
Nearest GP
PARK SURGERY · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Right at Home

Right at Home - Mid Hampshire is one of 74 services run by Right at Home on AskBart. See how the group's services are rated and where it operates.

See all 74 Right at Home listings →

Information last reviewed October 2026.

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