Right at Home

Right at Home Bournemouth and Poole

Home care agency in Poole, Bournemouth, Christchurch and Poole

Operated by Right at Home

CQC OutstandingDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressUnit 4, Old Generator House, 25 Bourne Valley Road, Poole, BH12 1DZ

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About

Right at Home Bournemouth and Poole is a home care agency providing care and support in people's own homes across the South West. The agency supports older people, younger adults and people living with dementia, physical disabilities and sensory impairment. It is based in Poole, Dorset, and is part of the Right at Home group.

Right at Home Bournemouth and Poole was rated Outstanding by the Care Quality Commission in its 2020 inspection. The agency was rated Outstanding for caring, responsiveness and leadership, and Good for safety and effectiveness.

What inspectors found

CQC: Outstanding

Report published 10 January 2020 · Last inspected 21 October 2019

Inspectors rated this domiciliary care agency in Bournemouth and Poole as outstanding, with the 85 people receiving support at the time seen as cared for in their own homes. The report describes staff as well trained and kind, with people feeling listened to when planning their care, and says leadership and governance were effective and responsive to feedback. Risks, medicines, safeguarding and recruitment were all found to be handled properly.

Strengths noted
  • Staff were described as caring, empathetic and going beyond what was expected to keep people happy
  • Care was personalised and responsive, with people involved in planning what support they receive
  • Strong leadership and ongoing review of the service, including good relationships with local professionals and the community
  • Safe medicines handling, risk management, safeguarding awareness and recruitment checks were in place

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Right at Home Bournemouth and Poole will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Right at Home Bournemouth and Poole is backed by a local NHS health network. The nearest A&E is Poole Hospital, 2.7 miles away. The local GP practice is WESTBOURNE MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Poole Hospital · 2.7 mi
Nearest GP · CQC Good
WESTBOURNE MEDICAL CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Right at Home

Right at Home Bournemouth and Poole is one of 74 services run by Right at Home on AskBart. See how the group's services are rated and where it operates.

See all 74 Right at Home listings →

Information last reviewed October 2026.

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