Right at Home
Right at Home Alton and Bordon
Home care agency in Bordon, Hampshire
Operated by Right at Home
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About
Right at Home Alton and Bordon is a home care agency that provides care and support in people's own homes. Its office is in Bordon, East Hampshire, and it works in Guildford and the surrounding villages, including Milford, Ash and Shalford. It supports older people, younger adults, people with physical disabilities or sensory impairments, and people living with dementia, which is its particular focus. Services range from occasional companionship to full-time live-in care, and each plan is shaped around the person's preferences and daily routine.
The agency matches carers to the people it supports and runs regular community activities and one-off events, open to everyone locally, that aim to help people live well with dementia. The Care Quality Commission rates it Good overall, with Good ratings for safety, effectiveness, caring, responsiveness and leadership.
What inspectors found
CQC: GoodReport published 18 February 2022 · Last inspected 5 January 2022
Inspectors rated this domiciliary care agency in Alton and Bordon good at its first inspection, after visits between October 2021 and January 2022. The report describes staff as kind, caring and attentive to people's preferences and dignity, with people feeling safe and staff supporting them with training and shadowing. Care plans were found to reflect people's needs, end-of-life care was judged good, and staff said they felt supported and involved in running the service.
- People and relatives were positive about staff, describing them as kind, caring and friendly, and said staff had time to listen.
- Care plans were reviewed with people and their families and reflected their medical needs, preferences and risks.
- End-of-life care was judged good, with people involved in planning how it was delivered.
- Staff received training and support, including shadowing experienced colleagues, and felt engaged in the service.
- Some staff recruitment files were incomplete, with work histories and references missing, and the recruitment policy did not fully meet requirements. The provider has since audited files and updated the policy.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Right at Home Alton and Bordon will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Right at Home Alton and Bordon is backed by a local NHS health network. The nearest A&E is Royal Surrey County Hospital, 14.2 miles away. The local GP practice is PINEHILL SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Right at Home
Right at Home Alton and Bordon is one of 74 services run by Right at Home on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Bordon
Information last reviewed October 2026.
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