BUPA Group
Richmond Village Cheltenham
Care home in Cheltenham, Gloucestershire
Operated by Bupa
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Richmond Village Cheltenham is a retirement community in Cheltenham, Gloucestershire, operated by the BUPA Group. The development provides care for older residents seeking later-life living with on-site support. It is registered for 60 beds and was rated Good by the Care Quality Commission, with all key questions—Safe, Effective, Caring, Responsive and Well-led—assessed as Good in the 2023 report.
The home offers accommodation and care within a community setting in the South West of England.
What inspectors found
CQC: GoodReport published 19 May 2023 · Last inspected 29 March 2023
Inspectors found Richmond Care Village Cheltenham, which cares for up to 60 people including some living with dementia, to be run well. Visitors and relatives described staff as kind and supportive, and inspectors confirmed there were enough suitable staff. Risks were assessed and support plans reviewed regularly, with timely action taken when needs changed.
- Staff were described as kind and respectful when supporting people, and people and relatives said their views were listened to
- Risks were assessed, support plans were kept under regular review, and professional advice was followed for areas such as choking, pressure care, diabetes and medicines
- People were supported to make their own choices, with capacity assessments and liberty applications completed where needed
- Leadership changes since January 2023 were beginning to have a positive effect on staff morale and wellbeing
- Governance systems had identified areas needing improvement, including record-keeping and medicines management, and the registered manager was working through an action plan to address them
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenLimited
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
5 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Gloucestershire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £887 |
| 2025 | £923 |
What Gloucestershire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Richmond Village Cheltenham is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 4.9 miles away. The local GP practice is WEST CHELTENHAM MEDICAL, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Cheltenham
Local clubs, charities and support groups that help older residents stay active and connected.
Men in Sheds Cheltenham & Gloucester
Our aim is to reduce social isolation amongst, but not limited to, retired men. We achieve this by coming together on a regular basis with common purpose. We operate three "Sheds" in which we…
Mindsong
Our main service uses music to benefit people with dementia and their carers. People can access Music Therapy @ Home, Together in Song singing groups in care homes (led by trained volunteers),…
Prestbury Memorial Trust
Home visits, liaison with statutory & non-statutory care workers, Lunch Club, Tuesday minibus supermarket trips, Sit & Fit & Scrabble, Knit & Natter, Friendship Groups (coach trips, birthdays)…
Churchdown (Glos) Age Concern
1 To run a luncheon club, twice a month. 2 To own and operate a fully accessible mini-bus, to support (1) above and other organisations in Churchdown & surrounding districts.
Age Concern Gloucestershire
The objectives of Age Concern Gloucestershire are to promote the well being of all older people and help make later life a fulfilling and enjoyable experience. The Charity delivers its charitable…
Black Elders Day Centre of Gloucester
The Black Elders Day Centre operates within the County of Gloucestershire and delivers Day Care to African Caribbean Elders, (but not exclusively) aged 50 and over. Specially to the frail, elderly…
Part of Bupa
Richmond Village Cheltenham is one of 114 homes run by Bupa on AskBart. See how the group's homes are rated and where it operates.
More care homes near Cheltenham
Information last reviewed October 2026.
Reviews from families
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