Home care agency
Reliance Care Solutions Limited
Home care agency in Birmingham
Reliance Care Solutions Limited
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Reliance Care Solutions Limited is a home care agency based in Birmingham, West Midlands. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
The agency was rated Requires Improvement by the Care Quality Commission in its 2020 inspection. It was rated Good for Effective, Caring and Responsive, but Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 5 March 2020 · Last inspected 11 December 2019
Inspectors found that staff who support people in their own homes were caring, respectful and encouraged people to keep their independence and to take part in decisions about their care. Staffing was judged sufficient, and staff who shared people's language helped with clear communication. The report also found that safety systems, medicines records, care plans and quality checks were not reliable enough, so the service was rated Requires Improvement.
- Staff were described as caring and attentive to the people they support, with their dignity and independence respected.
- Staffing levels were judged sufficient, and staff were allocated to people in ways that met their needs.
- Staff spoke people's languages and communicated effectively with them.
- People were supported with food preparation and a healthy diet where this was needed, and staff worked with external professionals about people's care.
- Risks that had been identified were not always covered by completed risk assessments, and systems for maintaining safety were not robust.
- Records of how medicines were administered were not consistently kept.
- Care plans did not always reflect people's assessed needs and preferences, and people were not always involved in care planning as fully as possible.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Reliance Care Solutions Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Reliance Care Solutions Limited is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 1.7 miles away. The local GP practice is ACOCKS GREEN MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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