Care home

Ramsey Step Down and Care Centre

Care home in Harwich, Essex

Ramsey Step Down and Care Centre

Care home in Harwich, Essex

CQC Requires improvement37 beds
AddressRamsey Road, Harwich, CO12 5EP
Beds37

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About

Ramsey Step Down and Care Centre is a 37-bed care home in Harwich, Essex. It provides care for older people and those who need support with daily living. The home was rated Requires Improvement by the Care Quality Commission, with a report published in 2023.

The CQC inspection found the home's Safe, Effective and Well-led services required improvement, while its Caring and Responsive services were rated Good.

What inspectors found

CQC: Requires improvement

Report published 19 January 2023 · Last inspected 25 August 2022

Inspectors describe the service as a step-down and care centre that supports people discharged from hospital and some people receiving end of life care, with 26 people using it at the time of the visit. Staff are described as knowledgeable, compassionate and good at working with other agencies, and the atmosphere is reported as positive. Inspectors found that systems for managing risk, care planning and quality checks were not yet effective enough.

Strengths noted
  • Staff know people's needs well, provide personalised care and work effectively with other professionals
  • Care is described as compassionate and respectful, with people and their representatives positive about the service's culture
  • People are supported to stay active, build their skills and, where appropriate, return home
  • End of life care is provided by a committed team with external professional support
Areas to improve
  • Care plans and risk assessments lack detail about people's current and changing needs
  • Oversight of clinical care and quality checks did not identify the concerns inspectors found
  • Policies and systems did not fully support legal requirements when people lack capacity to make decisions

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected July 2025

What's nearby

GP surgery1.4 miles
A&E: Ipswich Hospital8.8 miles
  • Set back from main road noise
  • Ambulance station about 500 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysSparse

Local crime statistics

100 recorded crimes in the local area (July 2026)

Top categories:

Violent crime42%
Shoplifting20%
Anti-social behaviour15%
Public order6%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Essex council pays.

Care fee trajectory

Indicative weekly fee by year, against what Essex pays care homes.
YearCouncil rate (per week)
2024£807
2025£849

What Essex council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ramsey Step Down and Care Centre is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 8.8 miles away. The local GP practice is MAYFLOWER MEDICAL CENTRE, 1.4 miles away.

Nearest hospital · A&E
Ipswich Hospital · 8.8 mi
Nearest GP
MAYFLOWER MEDICAL CENTRE · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Harwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Felixstowe Area Community Transport Limited

FACTS Operates a number of wheelchair accessible vehicles. It is structured to provide various transport services for the benefit of those in Felixstowe and the greater Felixstowe peninsular that…

2.4 miles away · Source: Charity Commission (1098025)
Charity

Felixstowe Old Peoples Welfare Association

The relief of the elderly, being those aged 60 or over, in Felixstowe and the surrounding district by providing facilities which meet their needs and improve their well-being in particular by…

2.7 miles away · Source: Charity Commission (1160222)
Charity

Age Concern Harwich and District

We provide social activities to include coffee mornings and lunch club Tuesdays and Thursdays weekly.

3.4 miles away · Source: Charity Commission (1084299)
Charity

Ip3 Good Neighbours

SUPPORTING IP3 RESIDENTS with shopping/collecting prescriptions/transport/a befriending service to lonely/vulnerable in person or by telephone, weekly Pop Up Shop, signpost for debt/employment…

7.4 miles away · Source: Charity Commission (1195917)

Information last reviewed October 2026.

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