Care home

Chaucer House

Care home in Canterbury, Kent

Avante Care & Support

Chaucer House

Care home in Canterbury, Kent

Operated by Avante Care & Support

CQC Inadequate60 beds
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address82 St. Martins Hill, Littlebourne Road, Canterbury, CT1 1PS
Beds60

About

Chaucer House is a 60-bed care home in Canterbury, Kent, operated by Avante Care & Support. The home provides residential care.

Chaucer House was rated Inadequate by the Care Quality Commission in 2026. The home received Inadequate grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What's nearby

GP surgery800 m
A&E: William Harvey Hospital (Ashford)12.3 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

553 recorded crimes in the local area (April 2026)

Top categories:

violent crime30%
Shoplifting21%
Anti-social behaviour20%
Criminal damage & arson7%

Source: data.police.uk · within 1 mile

Care fee trajectory

Indicative weekly fee over time, against the local authority cost-of-care rate, for pricing transparency.

What Kent council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Chaucer House is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 12.3 miles away. The local GP practice is NEW DOVER ROAD SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 12.3 mi
Nearest GP · CQC Good
NEW DOVER ROAD SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Canterbury

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Canterbury

0.3 miles away · Source: Charity Commission (1094385)
Charity

Carers' Support East Kent

We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…

6.0 miles away · Source: Charity Commission (1136904)
Charity

Age Concern (Herne Bay)

DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…

6.5 miles away · Source: Charity Commission (1047605)
Charity

Keep Talking Services

The provision of telephone befriending to sufferers of loneliness and or ill health.

6.6 miles away · Source: Charity Commission (1200275)

Part of Avante Care & Support

Chaucer House is one of 14 homes run by Avante Care & Support on AskBart. See how the group's homes are rated and where it operates.

See all 14 Avante Care & Support listings →

Information last reviewed October 2026.

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