Home care agency
Priority Plus Ltd
Home care agency in Birmingham
Priority Plus Ltd
Home care agency in Birmingham
Operated by Priority Plus
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Priority Plus Ltd is a home care agency based in Birmingham, West Midlands, providing care and support to people living in their own homes. The agency works with older people, younger adults and those with dementia, physical disabilities, mental health needs, learning disabilities, sensory impairment and eating disorders. It offers flexible support tailored to individual circumstances, ranging from a few hours each week to round-the-clock care, and also provides live-in care for those who wish to remain in their own home with 24-hour support.
Priority Plus Ltd was rated Good by the Care Quality Commission in 2019, with Good grades across Safe, Effective, Caring and Responsive. The Well-led key question was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 5 December 2019 · Last inspected 1 November 2019
Inspectors rated this personal care service Good in this December 2019 report, covering people supported in their own homes and in a supported living setting. Care staff were described as caring and kind, and people were said to decide their own meals and daily routines while their privacy and independence were respected. The report also found that internal checks and records were not consistently effective.
- Staff were recruited carefully and trained to keep people safe and to support them with medicines.
- There were enough staff, and risks to people were identified and reviewed regularly.
- Infection control procedures were followed, and accidents and incidents were tracked for patterns.
- People were communicated with in ways they could understand, and assessments, support plans and reviews were in place.
- Care records did not always clearly set out how people should be supported.
- Some records carried a different provider name, and governance was not applied as it should have been.
- Audits and spot checks did not reliably confirm staff competency or identify problems with medicines records.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Priority Plus Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Priority Plus Ltd is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.9 miles away. The local GP practice is COVENTRY ROAD PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Priority Plus
Priority Plus Ltd is one of 2 services run by Priority Plus on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Birmingham
Information last reviewed October 2026.
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