Prime Social Care Services Ltd
Home care agency in Banbury, Oxfordshire
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Prime Social Care Services Ltd is a home care (domiciliary care) agency based in Banbury, Oxfordshire, and it says it covers Oxfordshire and South Northamptonshire. Its carers provide care and support in people's own homes, with the aim of helping people maintain their independence and wellbeing regardless of age, changing needs or level of disability. The agency supports older people, adults under 65, and people living with dementia, physical disabilities or learning disabilities, and it lists dementia as its particular focus.
The Care Quality Commission rates Prime Social Care Services Ltd as Requires Improvement overall, with a report published in 2021. Its Caring and Responsive key questions are rated Good, while Safe, Effective and Well-led are rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 9 November 2021 · Last inspected 5 October 2021
Inspectors found that people receiving personal care in their own homes were supported by staff who knew their needs, had completed training, and treated them warmly. Safeguarding arrangements were in place, and people said staff arrived on time and carried out the tasks needed. Inspectors also found that some risk assessments and care plans were incomplete, medicine records were not always fully completed, and oversight systems needed strengthening.
- Staff were familiar with people's needs, had received training, and were described as caring.
- Staff supported people with dignity and respect, and people and their relatives were involved in planning their care.
- Assessments were carried out before support started, and staff understood how to recognise and report abuse.
- Staff said they felt supported by the registered manager, and they had regular meetings and supervision. Staff wore appropriate protective equipment and were trained in infection control.
- Not all known risks to people had a risk assessment, and some care plans lacked sufficient detail.
- Medicine records were not always completed, and were not consistently signed to show who had given a medicine.
- Systems for overseeing the service needed improvement, and additional recorded audits were required.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Prime Social Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Prime Social Care Services Ltd is backed by a local NHS health network. The nearest A&E is Horton General Hospital, 0.6 miles away. The local GP practice is WINDRUSH SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Banbury
Information last reviewed October 2026.
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