Home care agency

Prime Care Domiciliary Ltd

Home care agency in Horsham, West Sussex

Prime Care Domiciliary Ltd

Home care agency in Horsham, West Sussex

Operated by Prime Care Domiciliary

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address3 Queen Street, Horsham, RH13 5AA

Do you run Prime Care Domiciliary Ltd? Manage this listing free.

About

Prime Care Domiciliary Ltd is a home care agency based in Horsham, West Sussex, providing care and support in people's own homes. It aims to help people live independently, with support tailored to each client's individual needs. The agency has a particular focus on dementia and supports a wide range of people, including older adults, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments, learning disabilities, substance misuse needs and eating disorders.

The Care Quality Commission rates the agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023.

What inspectors found

CQC: Good

Report published 30 May 2023 · Last inspected 31 March 2023

Inspectors found that this domiciliary care provider, which supports older people and younger adults in their own homes, had made the improvements needed after its previous inspection. Staff were described as kind and caring, and people's care was arranged around their needs, with good continuity and flexible timing. Quality assurance and feedback systems were reported as improved, and the registered manager was well regarded.

Strengths noted
  • Recruitment practices were improved, and people were supported by suitably skilled staff in sufficient numbers.
  • Staff received a formal induction and training suited to their roles, and people's medicines were handled safely.
  • People described staff as kind and caring, and their views were sought and acted upon.
  • Care was responsive and flexible, with good continuity and visits at times that suited people.
Areas to improve
  • Inspectors recommended that more specific environmental assessments be completed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital11.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Prime Care Domiciliary Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Prime Care Domiciliary Ltd is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 11.2 miles away. The local GP practice is PARK SURGERY, 0.3 miles away.

Nearest hospital · A&E
Princess Royal Hospital · 11.2 mi
Nearest GP
PARK SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Prime Care Domiciliary

Prime Care Domiciliary Ltd is one of 2 services run by Prime Care Domiciliary on AskBart. See how the group's services are rated and where it operates.

See all 2 Prime Care Domiciliary listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Prime Care Domiciliary Ltd, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart once we've read it. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Prime Care Domiciliary Ltd so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Prime Care Domiciliary Ltd?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.