Home care agency

Caring Hands

Home care agency in Horsham, West Sussex

Caring Hands

Home care agency in Horsham, West Sussex

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address12 New House Business Centre, Old Crawley Road, Faygate, Horsham, RH12 4RU

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About

Caring Hands is a home care agency based in Horsham, West Sussex, providing care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders.

Caring Hands was rated Good by the Care Quality Commission in 2021, with Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 11 October 2021 · Last inspected 29 September 2021

Inspectors looked at a domiciliary care agency that gives personal care to adults in their own homes, following up on a previous rating. Staff were described as caring and respectful, supporting people's independence and choice, and care plans were detailed and person-centred. The report describes people being asked about their wishes before care was given, staff who were trained and supported, and a quality monitoring system that had been strengthened since the last inspection.

Strengths noted
  • Staff treated people with dignity and respect, encouraging independence and choice
  • Care plans were detailed, person-centred and included guidance for known health conditions
  • Quality monitoring, spot checks and feedback systems were in place and led to changes
  • Staff were trained, felt well supported and worked well with other agencies and health professionals

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital10.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caring Hands will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caring Hands is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 10.6 miles away. The local GP practice is HOLBROOK SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Royal Hospital · 10.6 mi
Nearest GP · CQC Good
HOLBROOK SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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