Primavera Domiciliary Care Services Limited

Home care agency in Enfield

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address26-28 Queensway, Enfield, EN3 4SA

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About

Primavera Domiciliary Care Services Limited is a home care agency based in Enfield, London, providing personal care, medication support, companionship and dementia care in people's own homes. Its support is delivered by a small, consistent team of support workers, who the agency says arrive on time. It supports older people aged 65 and over, adults with dementia and people with physical disabilities.

The agency telephones or emails prospective clients to learn what is needed and to confirm the service suits them, and it says it replies to every enquiry within one working day. The Care Quality Commission rates the agency Requires Improvement overall (report published 2023), with Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and well-led.

What inspectors found

CQC: Requires improvement

Report published 5 January 2023 · Last inspected 9 November 2022

Inspectors found that people and their relatives valued the support workers who helped them, describing them as kind. Medicines were handled safely, and staff were trained and felt supported in their roles, but inspectors raised concerns about staff recruitment checks and management oversight, which they said had not been addressed since the previous inspection.

Strengths noted
  • People and their relatives described support workers as kind.
  • Medicines were managed safely and as prescribed.
  • Support workers had the training they needed and said they felt supported in their roles.
  • People were helped to eat and drink enough, to lead healthy lives, and to reach health services when needed.
Areas to improve
  • Care plans and risk assessments did not always match, so staff did not always have clear guidance on how to manage some risks.
  • Staff recruitment checks had not been completed robustly enough to confirm that staff were suitable to work with vulnerable adults.
  • Management oversight was not effective and did not identify the problems found during the inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities

What's nearby

GP surgery150 m
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Primavera Domiciliary Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Primavera Domiciliary Care Services Limited is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 2.6 miles away. The local GP practice is EAST ENFIELD MEDICAL CENTRE, 0.1 miles away.

Nearest hospital · A&E
North Middlesex Hospital · 2.6 mi
Nearest GP
EAST ENFIELD MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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