Primary Homecare Limited
Home care agency in Ipswich, Suffolk
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About
Primary Homecare Limited is a home care agency based in Ipswich, Suffolk, providing care and support in people's own homes so they can stay there safely and independently. Care is planned around each person's routines, lifestyle and preferences, and the agency takes time to learn what helps someone feel comfortable and secure. Its focus is dementia care, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
Visits can range from occasional extra help to more regular support, and carers also offer conversation, companionship and emotional support. The agency aims to make modern technology easy to use. The Care Quality Commission rates it Outstanding overall (report published 2023), with Caring and Responsive also rated Outstanding and Safe, Effective and Well-led rated Good.
What inspectors found
CQC: OutstandingReport published 29 December 2022 · Last inspected 25 July 2022
Inspectors found a domiciliary care service that people and relatives described as caring, respectful and flexible. Visits were reported to arrive at expected times and for the agreed length, and staff were said to be well trained and to know people's needs and networks. Risks were assessed and managed, medicines and infection control were handled as expected, and people were supported to make their own choices.
- Feedback from people and relatives was very positive, with many saying they would recommend the service.
- Care visits were reported to be on time and of the agreed duration, with a small, consistent group of staff.
- Care records were reviewed regularly and were said to guide staff on safe support and encouraging independence.
- Staff were described as supported and valued, with enough staff recruited to meet people's needs.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Primary Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Primary Homecare Limited is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 5.4 miles away. The local GP practice is CARDINAL MEDICAL PRACTICE, 3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ipswich
Information last reviewed October 2026.
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