Primary Carers 24/7 (HomeCare) Limited

Home care agency in Preston, Lancashire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address38 Lodge Street, Preston, PR1 8XE

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About

Primary Carers 24/7 (HomeCare) Limited is a home care agency based in Preston, Lancashire. It provides care and support in people's own homes, sometimes called domiciliary care, and it supplies fully trained care staff to local authorities, private institutions and individuals. Its service focuses on dementia, and it lists support for older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led care. The agency describes its approach as person-centred, aiming to help people live comfortably in familiar surroundings.

What inspectors found

CQC: Good

Report published 28 June 2021 · Last inspected 7 June 2021

Inspectors found that this domiciliary care service provided safe, person-centred personal care to nine people at the time of the visit. People and their relatives said they were happy with the care and valued the staff, and people were supported to make their own choices. Staff and people spoke positively about the registered manager.

Strengths noted
  • Care was judged safe and person-centred, and staff were aware of the risks to people.
  • Staff received training that inspectors found enabled them to meet people's needs effectively.
  • People were supported to have maximum choice and control, with the least restrictive approach used in line with their best interests.
  • Staff used personal protective equipment correctly and followed infection control practices to help protect people from COVID-19.
Areas to improve
  • Inspectors made a recommendation that the way risks are recorded in people's care records should be improved.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Primary Carers 24/7 (HomeCare) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Primary Carers 24/7 (HomeCare) Limited is backed by a local NHS health network. The nearest A&E is Royal Preston Hospital, 2.2 miles away. The local GP practice is FISHERGATE HILL SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Preston Hospital · 2.2 mi
Nearest GP · CQC Good
FISHERGATE HILL SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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