Home care agency
Premier Community Care
Home care agency in Bishop Auckland, County Durham
Premier Community Care
Home care agency in Bishop Auckland, County Durham
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Premier Community Care is a home care agency based in Bishop Auckland, County Durham, providing care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
Premier Community Care was rated Good by the Care Quality Commission in 2023, receiving Good ratings across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.
What inspectors found
CQC: GoodReport published 12 June 2023 · Last inspected 30 March 2023
Inspectors describe Premier Community Care, a domiciliary agency giving personal care to younger adults and older people, including autistic people, people with learning or physical disabilities, sensory impairments, mental health needs and dementia. People were reported to be safe in their own homes, with staff trained in safeguarding and risks assessed and recorded. The report says staff handle distressed behaviour well and that a small, consistent team supports people where possible.
- Staff are trained in safeguarding and know how to protect people from abuse.
- Accidents and incidents are reported, followed up and reviewed by management.
- Medicines are managed safely and effectively.
- The registered manager has established an open culture and effective systems for monitoring quality.
- More staff were being recruited to reduce reliance on agency staff and improve continuity for people using the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Premier Community Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Premier Community Care is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 9.2 miles away. The local GP practice is AUCKLAND MEDICAL GROUP, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bishop Auckland
Information last reviewed October 2026.
Reviews from families
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