Home care agency

Precious Hope and Home Care Ltd

Home care agency in Leicester

Precious Hope and Home Care Ltd

Home care agency in Leicester

Operated by Precious Hope Health & Home Care

CQC Requires improvementDementiaNursing
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address7a Cumberland Street, Leicester, LE1 4QS

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About

Precious Hope and Home Care Ltd is a home care agency based in Leicester, East Midlands, providing nursing and domiciliary care in people's own homes. Care is tailored to each person's needs, and its care focus is dementia. The agency says it works across the Leicester and Northampton areas, including their surrounding county areas, as well as Rutland and Milton Keynes.

It supports older people and people with dementia, physical disabilities, mental health needs, sensory impairments, learning disabilities and substance misuse. The Care Quality Commission rated the agency Requires Improvement overall in a 2023 report. Its Effective, Caring and Responsive key questions were rated Good, while Safe and Well-led were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 15 June 2023 · Last inspected 25 April 2023

Most people using the agency's support told inspectors they felt safe with the staff who visited them, and inspectors found that people were encouraged to make their own choices and keep control of their lives. Staff were described as trained in safeguarding and as working well with health professionals, and they spoke positively about support from the management team. Inspectors also found that improvements had been made since the last inspection, although the provider was still not meeting the required standard.

Strengths noted
  • People said they felt safe with their support workers, and staff were recruited in a safe way.
  • Inspectors found that people were supported to make their own decisions, with restrictions kept to a minimum and in line with their best interests.
  • Medicines were managed safely, and staff were trained to recognise and respond to the risk of harm or abuse.
  • Staff worked in partnership with health professionals, and staff spoke positively about the support they received from management.
Areas to improve
  • Care plans did not always contain enough detail about people's health needs.
  • The systems used to monitor and audit the quality of the service needed further improvement, which led to a breach of regulation.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse

What's nearby

GP surgery300 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Precious Hope and Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Precious Hope and Home Care Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 0.9 miles away. The local GP practice is INCLUSION HEALTHCARE, 0.2 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 0.9 mi
Nearest GP
INCLUSION HEALTHCARE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Precious Hope Health & Home Care

Precious Hope and Home Care Ltd is one of 3 services run by Precious Hope Health & Home Care on AskBart. See how the group's services are rated and where it operates.

See all 3 Precious Hope Health & Home Care listings →

Information last reviewed October 2026.

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