Home care agency
Positive Steps Care & Support Ltd
Home care agency in Plymouth
Positive Steps Care & Support Ltd
Home care agency in Plymouth
Operated by Positive Steps Care & Support
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About
Positive Steps Care & Support Ltd is a home care agency based in Plymouth, South West England. It provides care and support in people's own homes, with a focus on dementia. The agency supports people living with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or learning disabilities. Its specialist care support is also offered to professionals, organisations and individuals working within health and social care.
The Care Quality Commission rates the agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The rating was published in 2021.
What inspectors found
CQC: GoodReport published 23 November 2021 · Last inspected 5 November 2021
Inspectors found that this domiciliary care agency, which supports people in their own homes in Plymouth and Cornwall, mainly works with people who have complex needs such as learning disabilities and acquired brain injury. Care was described as kind and compassionate, with people encouraged to lead meaningful lives and supported by a consistent team of staff. The report rates the service good, following its first inspection.
- People were supported to make their own choices and keep control of their lives, with the least restrictive approach used and policies backing this up.
- Staff were described as kind and caring, and relatives valued the consistency of the core staff team.
- Staff were well trained and competent, and felt supported by the registered manager, who encouraged their professional development. Staffing levels were judged sufficient and recruitment processes were effective.
- Medicines were managed safely, care files were personalised to people's preferences, and the service made ongoing improvements based on feedback and quality checks.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Positive Steps Care & Support Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Positive Steps Care & Support Ltd is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 3.4 miles away. The local GP practice is PATHFIELDS MEDICAL GROUP, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Positive Steps Care & Support
Positive Steps Care & Support Ltd is one of 2 services run by Positive Steps Care & Support on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Plymouth
Information last reviewed October 2026.
Reviews from families
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