Crystal Care Collection
Ponbay Lodge
Residential care home in Hastings, East Sussex
Operated by Crystal Care Collection
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Ponbay Lodge is a care home in St Helen's, Hastings, East Sussex, run by Crystal Care Collection. It opened in August 2025 in a purpose-built building and has 66 registered beds. The home provides residential, dementia and respite care, with a focus on residents' dignity, independence and wellbeing. Hastings itself is known for its coastal setting and historic landmarks.
Residents are served chef-prepared meals and a programme of activities. A round-the-clock team carries out regular wellness checks and works from personalised care plans, and families are kept involved through open communication. For people living with dementia, the home uses memory-enhancing activities and daily routines in a safe, engaging environment. The fee is a single all-inclusive amount that stays the same whatever a resident's care needs.
Care provided
Specialist care
Facilities
What's nearby
- Near a main road
- Fire station about 850 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
Local crime statistics
685 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what East Sussex council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £893 |
| 2025 | £929 |
What East Sussex council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Ponbay Lodge is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 1.2 miles away. The local GP practice is THE HILL SURGERY, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hastings
Local clubs, charities and support groups that help older residents stay active and connected.
Ecr Foundation
Provides Day Care Service for the elderly in Hastings and Rye.Operates a Food Pantry in Hastings to support people in food poverty.Provides English lessons to refugees in Hasting and…
Association of Carers
Supporting unpaid Carers in East Sussex to continue in their caring role by providing FREE, high-quality, volunteer-led services that encourage independence and reduce isolation. Services include…
Battle Area Community Transport
Provides regular bus services for the elderly, disabled and residents in rural Rother communities.
Bexhill Senior Citizens Club
The Club provides a safe, warm and comfortable place for our Senior Citizens to meet, socialise and take part in physical and sedentary activities. The aim is to alleviate loneliness and isolation…
Music for the Memory
Music for the Memory uses singing to bring together local people from all walks of life with any form of mild to moderate dementia together with their carers in a friendly and fun activity.
Part of Crystal Care Collection
Ponbay Lodge is one of 27 homes run by Crystal Care Collection on AskBart. See how the group's homes are rated and where it operates.
More care homes near Hastings
Information last reviewed October 2026.
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