Poldhu
Care home in Helston, Cornwall
Operated by Swallowcourt
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Poldhu? Manage this listing free.
About
Poldhu is one of six care homes operated by Swallowcourt across Cornwall. The home provides residential, nursing and respite care for older people, with 52 registered beds. It is located in Helston in South West England.
The Care Quality Commission rated Poldhu Good overall in 2021, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 7 December 2021 · Last inspected 23 November 2021
Inspectors found that people at Poldhu, which is registered for 63 people, were supported safely and felt at home, with a clean building and food they enjoyed. Staffing pressures and a period without stable leadership had affected the service, but a new manager and clinical lead had recently joined and staff said things were improving. Medicines were given safely, though some records had gaps.
- Safeguarding systems were in place, and staff were trained to recognise and respond to suspected abuse.
- Relatives said they were happy with the care and considered the home safe and clean.
- People were supported to make choices and control their lives, including staying in their bedrooms if they wished, and they had a choice of food.
- Infection control was kept up to date with COVID-19 guidance, and there was a stable staff team who knew people well.
- Some care and medicine records had gaps, including some prescribed creams that were not always recorded.
- A few shifts fell below planned staffing levels because of short-notice sickness, and staff supervision had been less regular than planned.
- The new electronic care planning system was implemented later than intended because of staff shortages and leadership changes, and staff morale had suffered.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
73 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cornwall council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,097 |
| 2025 | £1,123 |
What Cornwall council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Poldhu is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 17.7 miles away. The local GP practice is THE MULLION & CONSTANTINE GROUP PRACTICE, 0.9 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Helston
Local clubs, charities and support groups that help older residents stay active and connected.
Hopeships
HopeShips is a mental health and well-being chaplaincy project, based on the Old Quay in Newlyn Harbour. We open the "Fishermen's" Rest for coffee, company and counselling. We run activities such…
Mullion Age Concern
Fundraising, providing transport and social facilities for pensioners & the disabled. shopping and pleasure trips. outings in our minibus.
Part of Swallowcourt
Poldhu is one of 3 homes run by Swallowcourt on AskBart. See how the group's homes are rated and where it operates.
More care homes near Helston
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Poldhu, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Poldhu?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.