Home care agency

Plus Care Services Ltd

Home care agency in Tower Hamlets

Plus Care Services Ltd

Home care agency in Tower Hamlets

Operated by Plus Care Services

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWH 2.14, 75 Whitechapel Road, London, E1 1DU

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About

Plus Care Services Ltd is a home care agency that provides care and support in people's own homes, with a particular focus on dementia. Its office is on Whitechapel Road in Tower Hamlets, London. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairments, learning disabilities, substance misuse needs or eating disorders. Working with each client and their family, it draws up personalised care plans that reflect individual needs and preferences. Its office hours are 7am to 8pm on weekdays and 8am to 7pm at weekends.

The Care Quality Commission rates Plus Care Services Ltd Good overall, in a report published in 2022. It also received Good ratings for each of the five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 4 May 2022 · Last inspected 28 March 2022

Inspectors found that Plus Care Services, a domiciliary agency supporting two people in their own homes at the time, offers care from workers who speak people's languages and understand their cultural and religious needs. Staff were described as knowing how to report abuse, risks were assessed with clear mitigation plans, and recruitment and staffing levels were judged adequate. Managers checked care quality regularly, and people and staff said they could reach a manager when needed.

Strengths noted
  • Care workers speak people's languages and respect cultural and religious needs
  • Staff understand safeguarding duties and trust concerns will be acted on
  • Risk assessments and plans support safe transfers and hoisting
  • Regular manager checks and an open culture with frequent engagement with people and staff
Areas to improve
  • Documents were not routinely offered in alternative formats for people who cannot read easily, though support was given when English was not a first language

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Plus Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Plus Care Services Ltd is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.4 miles away. The local GP practice is THE SPITALFIELDS PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Royal London Hospital · 0.4 mi
Nearest GP
THE SPITALFIELDS PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Plus Care Services

Plus Care Services Ltd is one of 2 services run by Plus Care Services on AskBart. See how the group's services are rated and where it operates.

See all 2 Plus Care Services listings →

Information last reviewed October 2026.

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