Home care agency

Platinum Care Solutions

Home care agency in Fareham, Hampshire

Platinum Care Solutions

Home care agency in Fareham, Hampshire

CQC GoodDementia
Address6 Russell Buildings, 86 West Street, Portchester, Fareham, PO16 9UL

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About

Platinum Care Solutions is a home care agency based in Fareham, Hampshire, providing support and assistance to people in their own homes. The agency supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse. Services include dementia care, overnight support, respite care, visiting care, domestic help, personal care, appointment support, and specialist care for chronic disease and post-operative needs.

Platinum Care Solutions was rated Good by the Care Quality Commission in 2019, receiving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 7 October 2019 · Last inspected 4 September 2019

People and their relatives were content with the support they received and described staff as considerate. Inspectors found that risks were assessed and managed, staff understood safeguarding and were trained and supported, and people were encouraged to stay independent, including with their medicines. Most people said visits took place as planned and on time.

Strengths noted
  • People and their relatives described staff as considerate, and feedback about the registered manager and office staff was positive.
  • Risk assessments were completed and managed well, and staff knew how to recognise abuse and report accidents and incidents.
  • Staff were trained in safe medicines administration, and protocols helped people who wished to manage their own medicines.
  • The management team had a clear vision for the service and processes to monitor visits and drive improvement.
Areas to improve
  • Not everyone said visits were punctual, so the report notes that most people did. The service aimed to have office staff contact people when care staff were delayed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Platinum Care Solutions will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Platinum Care Solutions is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 2.6 miles away. The local GP practice is PORTCHESTER PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Alexandra Hospital · 2.6 mi
Nearest GP · CQC Good
PORTCHESTER PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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