Home care agency

Auckland Care - Hampshire

Home care agency in Fareham, Hampshire

Auckland Care - Hampshire

Home care agency in Fareham, Hampshire

CQC Requires improvement
AddressUnit E3, Fareham Heights, Standard Way, Fareham, PO16 8XT

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About

Auckland Care – Hampshire is a home care agency based in Fareham that delivers care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with mental health needs or learning disabilities.

The agency was rated Requires Improvement by the Care Quality Commission in 2023. All five key questions — Safe, Effective, Caring, Responsive and Well-led — were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 4 May 2023 · Last inspected 3 March 2023

Inspectors visited Auckland Care Limited, a domiciliary provider supporting five people with personal care across supported living services in Hampshire, including autistic people and people with learning disabilities. The report finds the service was not always maximising people's choice, control and independence, and that care plans were not always person centred or detailed enough to guide staff safely. Overall the service is rated requires improvement, down from good at its previous inspection.

Strengths noted
  • The service supports autistic people and people with learning disabilities across several supported living settings in Hampshire.
Areas to improve
  • Support was not always given in the least restrictive way, and mental capacity assessments and best interest decisions were not well managed.
  • Care plans were not always person centred or easy to follow, and staff lacked information to support people safely.
  • Medicines were not managed safely, and quality assurance systems did not reliably identify problems or ensure effective oversight.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital4.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Auckland Care - Hampshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Auckland Care - Hampshire is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 4.2 miles away. The local GP practice is CENTRE PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Alexandra Hospital · 4.2 mi
Nearest GP · CQC Good
CENTRE PRACTICE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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