PI Care

Home care agency in Bristol, South Gloucestershire

CQC Good
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address96 Dewfalls Drive, Bradley Stoke, Bristol, BS32 9BT

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About

PI Care is a home care agency based in Bristol, South West England, providing care and support in people's own homes. It says it designs its service around each individual, whether that person is receiving support directly or a relative or other person is being supported on their behalf. The agency supports older people, younger adults under 65, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The Care Quality Commission rates PI Care Good overall, in a report published in 2023. Its key questions are rated Good for safe, effective, caring and responsive care, and Requires Improvement for well-led.

What inspectors found

CQC: Good

Report published 29 March 2023 · Last inspected 1 February 2023

Inspectors carried out a focused review of PI Care, a domiciliary care agency supporting children, young people and some adults with a learning disability, autism or mental health needs, and rated it good overall. Staff were described as knowing people well, supporting choice and decision-making, and protecting privacy and dignity, though family experiences varied. Leadership changes and improved communication with professionals were noted, alongside a recommendation to strengthen governance and quality assurance.

Strengths noted
  • Staff were described as knowing the people they support well and understanding their individual needs and risks.
  • Medicines management was reported to have improved, with systems in place to monitor and manage medicines safely.
  • Staff were said to support people to make decisions and to protect their privacy and dignity.
  • The provider worked closely with a range of other organisations and families were involved in planning and reviews.
Areas to improve
  • Some relatives had a less positive experience, and professionals felt staff needed additional training and skills to meet complex needs.
  • Feedback about the provider's communication was mixed, although most professionals said it had recently improved.
  • Recommendations were made to embed robust governance and performance systems and to keep developing quality assurance arrangements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — PI Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

PI Care is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 3.3 miles away. The local GP practice is CONCORD MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southmead Hospital · 3.3 mi
Nearest GP · CQC Good
CONCORD MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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