Home care agency
Phoenix Care At Home Limited
Home care agency in Braunton, Devon
Phoenix Care At Home Limited
Home care agency in Braunton, Devon
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Phoenix Care At Home Limited is a home care agency set up in 2006 and led by directors Carol Earner and Carol Swann. It supports adults in their own homes from an office in Braunton, North Devon, and covers Braunton, Croyde, Georgeham and parts of Barnstaple. Care plans are tailored with each client's input and preferences.
Services include personal care, meal preparation, shopping, domestic duties, sitting services for family carers, overnight care and dog walking. Care can be funded through Direct Payments or privately, and holiday care is offered to people staying in North Devon. The agency focuses on dementia and supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders. It is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.
What inspectors found
CQC: GoodReport published 5 October 2022 · Last inspected 12 July 2022
Inspectors found that the service, which provides home care to 18 people, offers highly compassionate support from a small, consistent team who know people well. People described staff going beyond their commissioned care, and the report gives examples of practical kindness and flexible help. Staff were praised for their approach, the management team's hands-on involvement, and their attention to safety, medicines, infection control and people's choice.
- Caring, consistent staff who know people well and can spot changes in health
- Flexible, responsive support, including help outside commissioned visits
- Strong hands-on leadership and systems for gathering feedback and improving the service
- People's views shape the service, including the satisfaction survey and staff training
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Phoenix Care At Home Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Phoenix Care At Home Limited is backed by a local NHS health network. The nearest A&E is North Devon District Hospital, 5.1 miles away. The local GP practice is CAEN MEDICAL CENTRE, 0.1 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Braunton
Information last reviewed October 2026.
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