Phoenix Care & Support Services 24/7 Ltd

Phoenix Care & Support Services 24/7 Ltd

Home care agency in Weymouth, Dorset

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressG17, Lynch Lane Offices, Lynch Lane, Weymouth, DT4 9DN

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About

Phoenix Care & Support Services 24/7 Ltd is a home care agency based in Weymouth, Dorset, providing care and support in people's own homes. It offers 24-hour live-in care, personalised care for older people and one-to-one support, with the aim of helping people stay independent. The agency also provides supported living services in people's own homes or other supported settings, and says it covers Weymouth, Dorchester, Bridport and Wareham.

The agency lists dementia as its main care focus and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders. The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 7 August 2023 · Last inspected 14 July 2023

Inspectors found a domiciliary care and supported living service where people felt safe and were supported by a familiar, consistent group of staff who knew their needs well. Risk assessments had been made more specific since the last inspection, and people were encouraged to take part in activities of their choice and keep in touch with family and friends. The report describes an open, supportive culture, with staff feeling valued and the management team seen as approachable.

Strengths noted
  • Risk assessments were improved since the last inspection and reviewed regularly, with positive risk taking encouraged
  • Staff knew people well, and people appeared calm and happy in their company
  • Recruitment procedures had been strengthened and governance and oversight of the service had improved
  • Feedback from people, relatives and staff was gathered through surveys and described as positive

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital7.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Phoenix Care & Support Services 24/7 Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Phoenix Care & Support Services 24/7 Ltd is backed by a local NHS health network. The nearest A&E is Dorset County Hospital, 7.5 miles away. The local GP practice is WYKE REGIS & LANEHOUSE MEDICAL PRACTICE, 1 miles away.

Nearest hospital · A&E
Dorset County Hospital · 7.5 mi
Nearest GP
WYKE REGIS & LANEHOUSE MEDICAL PRACTICE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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