Phoenix Care

Home care agency in Bath, Bath and North East Somerset

CQC Requires improvementDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressOffice 3.53 Northgate House, Upper Borough Walls, Bath, BA1 1RG

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About

Phoenix Care is a home care agency based in Bath, Somerset, providing care and support in people's own homes. It supports adults of all ages, including people with disabilities, long-term conditions or changing needs, with help ranging from a small amount of support to more regular care. Its stated care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse. Support is planned around each person's daily life, and the agency covers Bath and the surrounding areas.

The Care Quality Commission rates Phoenix Care as Requires Improvement overall, in a report published in 2023. Its Caring key question is rated Good, while Safe, Effective, Responsive and Well-led are each rated Requires Improvement.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Phoenix Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Phoenix Care is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 1.5 miles away. The local GP practice is THE PULTENEY PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal United Hospitals, Bath · 1.5 mi
Nearest GP · CQC Good
THE PULTENEY PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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