Home care agency
Perfect Call Health Care Main Office
Home care agency in Portsmouth
Perfect Call Health Care Main Office
Home care agency in Portsmouth
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About
Perfect Call Health Care is a home care agency, also known as a domiciliary care provider, that delivers care and support in people's own homes. Its main office is in Portsmouth, South East England. The agency focuses on dementia care and supports people living with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities.
The Care Quality Commission rates Perfect Call Health Care Good overall, in a report published in 2022. The agency was also rated Good for each of the five key questions: whether it is safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 20 December 2022 · Last inspected 8 December 2022
The service is a domiciliary care provider that gives personal care, such as help with washing and eating, to 19 people. Inspectors found that staff were kind and attentive, respected people's dignity, and involved people as partners in planning their care, with detailed and accurate care plans. People and relatives described the service as well led and said they would recommend it to others.
- Safeguarding arrangements protected people from abuse, and people said they felt safe using the service.
- Risks to people were assessed, with steps taken to reduce harm, and medicines were handled safely and as prescribed.
- People received personalised care, and they and their relatives knew how to raise a complaint and trusted that concerns would be acted on.
- The provider's governance had improved since the last inspection, and the earlier breach of regulations had been resolved.
- Improvement was needed in how staff are recruited to make sure checks are carried out safely, and inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Perfect Call Health Care Main Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Perfect Call Health Care Main Office is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 3.6 miles away. The local GP practice is THE LIGHTHOUSE GROUP PRACTICE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Portsmouth
Information last reviewed October 2026.
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