Peoples Care Limited

Home care agency in Tower Hamlets

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 5, 80a Ashfield Street, London, E1 2BJ

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About

Peoples Care Limited is a home care agency in Tower Hamlets, Greater London, providing care and support in people's own homes, with a stated focus on dementia. It supports adults across several client groups: people with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities or eating disorders. The agency aims to help the people it supports maintain their physical and mental wellbeing while living with dignity and independence and taking part in their communities.

Support is planned around each person. The agency assesses needs in consultation with the individual and designs a programme of meaningful activity to suit their wishes. The Care Quality Commission rates it Requires Improvement overall, in a report published in 2023. Its Effective and Caring areas are rated Good, while Safe, Responsive and Well-led are rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 9 November 2023 · Last inspected 3 October 2023

Inspectors found that people receiving personal care in their own homes were generally happy with their support, which came from regular staff, some of whom had known people for many years. Staff were described as understanding people's needs, and flexible care was credited with helping people stay independent. The report notes that the problems found did not directly affect the care people received, but record-keeping, recruitment and oversight needed improvement.

Strengths noted
  • Care is provided by regular staff, and some have supported the same people for years.
  • People said they felt safe, and staff understood their individual needs.
  • Flexible support helped people remain independent, and staff who shared people's first language aided communication and cultural understanding.
  • Staff said they felt valued and proud to work for the organisation, and spoke well of management, who were described as available and accommodating.
Areas to improve
  • Care records lacked sufficient detail, some key records were not available during the visit, and important guidance for staff was not always recorded or in place.
  • Safer recruitment steps were not always followed, and the provider's monitoring did not identify all the issues inspectors found.
  • Not all incidents were reported to the regulator, and some policies and systems were not up to date in supporting people's choice and control.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital300 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Peoples Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Peoples Care Limited is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.2 miles away. The local GP practice is ALBION HEALTH CENTRE, 0.2 miles away.

Nearest hospital · A&E
Royal London Hospital · 0.2 mi
Nearest GP
ALBION HEALTH CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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