PentaCare (West Kent)
Home care agency in Sevenoaks, Kent
Operated by Pentacare Services
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About
PentaCare (West Kent) is a home care agency based in Sevenoaks, Kent, providing care and support in people's own homes. It supports older adults, younger adults, people with physical or sensory disabilities, those recovering after leaving hospital, and people living with dementia or mental health needs. Support can cover daily routines, medication, mobility, companionship, short-term respite and live-in arrangements, with each care plan shaped around the individual.
The agency says it covers Kent, Suffolk and surrounding areas, and it aims to pair each client with a suitable carer. It is regulated by the Care Quality Commission, which rates it Requires Improvement overall (report published 2023). Caring, Effective and Responsive are rated Good, while Safe and Well-led are rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 27 February 2023 · Last inspected 24 January 2023
Inspectors looked at a domiciliary care agency in Sevenoaks that supports people in their own homes with tasks such as personal hygiene and eating. People said they felt safe and that staff, who had safeguarding training, were kind, respectful and familiar with their needs. Inspectors also found gaps in the agency's own checks, in some care plans and risk assessments, and in staff training.
- Staff are described as kind and respectful, and people said they were treated with dignity.
- Staff recruitment was carried out safely, with checks intended to ensure suitable people were hired.
- Care plans that were complete were person-centred, and people and their relatives took part in planning and reviews.
- The registered manager responded quickly to inspectors' concerns and is described as supportive and approachable, with good links to local health services.
- The service's quality checks were not strong enough to spot the problems inspectors found.
- Some care plans did not identify and reduce known risks, were not fully person-centred, and people who experience heightened emotions did not have positive behaviour support plans.
- Staff training and induction had fallen behind, although the registered manager had already identified the areas that needed attention.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — PentaCare (West Kent) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
PentaCare (West Kent) is backed by a local NHS health network. The nearest A&E is Princess Royal University Hospital, 7.4 miles away. The local GP practice is AMHERST MEDICAL PRACTICE, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Pentacare Services
PentaCare (West Kent) is one of 4 services run by Pentacare Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sevenoaks
Information last reviewed October 2026.
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