Home care agency
Pendle Support Limited
Home care agency in Colne, Lancashire
Pendle Support Limited
Home care agency in Colne, Lancashire
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About
Pendle Support Limited is a home care agency based in Colne, Lancashire, providing care and support to people in their own homes. The agency supports older people, those living with dementia, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
Pendle Support Limited was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the agency Effective, Caring and Responsive, though it identified concerns around safety and leadership.
What inspectors found
CQC: Requires improvementReport published 20 December 2023 · Last inspected 8 November 2023
Inspectors visited a support and domiciliary care provider in November 2023 and found that people were supported to make choices and were treated with dignity and respect. Staff helped people with eating, drinking and meaningful activities, and people's communication needs and goals were considered in their care plans. Training completion rates were high, though staff had not previously been trained in end of life care, a gap that was addressed during the inspection.
- People were supported to have maximum choice and control and to be cared for in the least restrictive way.
- Staff treated people with dignity and respect, and people's individuality was valued.
- Care plans reflected people's goals and ambitions, and needs were assessed before people started using the service.
- People felt comfortable raising concerns, the complaints procedure was in place, and the registered manager was described as approachable.
- Medicines were not always managed safely.
- Governance and audit systems were not always effective, and some audits did not identify problems found during the inspection.
- Records were not always updated to reflect lessons learnt after an incident, and staff did not always attend regular meetings and supervision.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Pendle Support Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pendle Support Limited is backed by a local NHS health network. The nearest A&E is Airedale General Hospital, 9.2 miles away. The local GP practice is THE RICHMOND HILL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Colne
Information last reviewed October 2026.
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