Pen Inney House
Care home in Launceston, Cornwall
Operated by Mr & Mrs L Difford
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Do you run Pen Inney House? Manage this listing free.
About
Pen Inney House is a 20-bed care home in Launceston, Cornwall. The home is registered to provide care for older people and was rated as requiring improvement by the Care Quality Commission in 2022. It was marked as Good for safety and caring, and Good for its responsiveness to residents' needs.
The home was rated as requiring improvement for effectiveness of care and for leadership and management. Families considering Pen Inney House may wish to discuss current developments with the home and request the full CQC inspection report.
What inspectors found
CQC: Requires improvementReport published 1 December 2022 · Last inspected 2 November 2022
Inspectors found that people at Pen Inney House were not always supported to have maximum choice and control, and that restrictive practices were not being properly monitored or recorded. Fire equipment checks were carried out, but the records were incomplete and a noted fault had no clear follow-up. Residents said they felt safe, trusted staff, and considered them skilled, and staff described good support and morale.
- People said they felt safe living at the service and trusted staff
- Staff training records were up to date
- Strong links with the local rural community
- Bedrooms were described as spacious, and the environment was adapted where needed to meet people's needs
- Restrictions were in place without records showing they met legal requirements, and they were not being monitored
- Fire equipment check records were not always completed, and an equipment fault had no clear evidence of action
- No systems were in place to gather feedback from residents or their families
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected December 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
14 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cornwall council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,097 |
| 2025 | £1,123 |
What Cornwall council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pen Inney House is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 19.2 miles away. The local GP practice is LAUNCESTON MEDICAL CENTRE, 3.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Launceston
Local clubs, charities and support groups that help older residents stay active and connected.
Launceston Memory Cafe
Our catchphrase is "Community support for those living with dementia". We provide a fortnightly Cafe for dementia sufferers and their carers to meet other individuals and volunteers so as to share…
Launceston Community Transport Partnership
providing transport facilities in Launceston and surrounding parishes for those who are unable to access conventional public transport services
Part of Mr & Mrs L Difford
Pen Inney House is one of 4 homes run by Mr & Mrs L Difford on AskBart. See how the group's homes are rated and where it operates.
More care homes near Launceston
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Pen Inney House, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Pen Inney House?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.