Welltower
Pemberley House
Care home in Basingstoke, Hampshire
Operated by Avery Healthcare
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Pemberley House is a 72-bed care home in Basingstoke, Hampshire, operated by Welltower. It provides residential, dementia, nursing and nursing dementia care to older adults requiring varying levels of support.
The Care Quality Commission inspected the home in 2022 and rated it as Requires Improvement overall. The home was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 29 December 2022 · Last inspected 31 August 2022
Inspectors describe Pemberley House as a home for up to 72 people with physical disabilities or dementia, with 56 residents at the time of the visit. Staff were described as caring, kind, patient and compassionate, knowing people well and managing their anxiety effectively. The home was found clean and tidy, with individual health and safety risks appropriately assessed.
- Staff were described by people and relatives as caring and kind, and inspectors saw patient and compassionate support
- Staff knew people well and helped manage their anxiety
- The home was clean and tidy
- People were supported to make choices and keep control of their lives, in the least restrictive way possible
- Medicines were not always managed safely, and some people did not receive them as prescribed
- Recruitment and pre-employment checks for some staff did not meet regulatory requirements, and governance and quality assurance were not always robust
- Activities were limited, particularly for people less able to join group activities, and one-to-one time was not always available
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysAmple
Local crime statistics
370 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,203 |
| 2025 | £1,245 |
What Hampshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pemberley House is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 2.3 miles away. The local GP practice is CROWN HEIGHTS MEDICAL CENTRE, 1.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Basingstoke
Local clubs, charities and support groups that help older residents stay active and connected.
Basingstoke Neighbourcare
Enhance older people's independence: volunteer car drivers transport people with limited mobility AND in genuine need to a range of medical appointments and to social activities, ensuring a safe…
Viables Community Association
We promote the benefit of people in the Viables area by organising activities and events to advance education and provide facilities for recreation and leisure-time occupation. With partners,…
Hook Shed
To promote social inclusion for the public benefit of men and women living in and around Hook, Hampshire, to combat loneliness and social isolation arising as a result of their age, infirmity,…
Age Concern,tadley and District
To promote the wellbeing of all older people and help to make later life fulfilling and an enjoyable experience. We organise and run a lunch club with entertainment and outings. A chiropody…
Tadley Elderly Day Care
Provision of respite day care for elderly people in a safe and friendly environment and relief for their carers. Activities are designed to provide stimulus and enjoyment for the clients.
Part of Avery Healthcare
Pemberley House is one of 98 homes run by Avery Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Basingstoke
Information last reviewed October 2026.
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