Home care agency
Patience Company
Home care agency in Bristol, Bristol, City of
Patience Company
Home care agency in Bristol, Bristol, City of
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Patience Company is a home care agency based in Bristol, South West England. It delivers care and support to adults in their own homes, focusing on people with dementia, older people, younger adults, those with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse. The agency was registered by the Care Quality Commission in December 2018 to provide domiciliary care, supported living and outreach services.
Patience Company was rated Good by the Care Quality Commission, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2022). The agency operates on a 24-hour basis and supports clients aged 18 and over, with a commitment to personalised, dignity-centred care tailored to individual needs.
What inspectors found
CQC: GoodReport published 19 September 2022 · Last inspected 10 August 2022
Inspectors rated this first-ever inspection of this domiciliary care agency, which supports people with personal care in their own homes, as good. Staff were described as understanding how to keep people safe and support independence, people said they felt safe, and care plans held useful detail about preferences, meals and end-of-life wishes. Some staff were not well known to the people they supported, a gap the registered manager said new recruitment would help address.
- Staff had a good understanding of keeping people safe and promoting independence, and decisions were made with people.
- Care plans recorded individual preferences, including meals and end-of-life wishes, and were updated when information was missing.
- Incidents and accidents were monitored, with records showing action taken to prevent recurrence.
- Staff were trained, supported and kept up to date, and people's feedback in satisfaction surveys was positive.
- Shortfalls were found in how medicines were recorded and in recording risk assessments for recruiting new staff.
- At times people were supported by staff they did not know well, which the registered manager planned to address through recruitment.
- The provider's policy wording on protective eye wear needed updating; the registered manager acted on this after the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Patience Company will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Patience Company is backed by a local NHS health network. The nearest A&E is Bristol Royal Infirmary, 2.3 miles away. The local GP practice is AIR BALLOON SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bristol
Information last reviewed October 2026.
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